--- title: PSTrax Integration description: PSTrax BloodCOMM Integration --- [Skip to content](https://info.deltadevteam.com/pstrax-integration#main-content) [Customer Support Portal](https://tickets.deltadevteam.com/portal?hsLang=en) [![DDTResourceCenter](https://info.deltadevteam.com/hs-fs/hubfs/DDTResourceCenter.png?width=204&height=72&name=DDTResourceCenter.png)](https://info.deltadevteam.com/?hsLang=en) - [Hardware Support Ticket](https://info.deltadevteam.com/technical-support-hardware) - [BloodCOMM Support Ticket](https://info.deltadevteam.com/technical-support-software) Open main navigation Close main navigation - [Hardware Support Ticket](https://info.deltadevteam.com/technical-support-hardware) - [BloodCOMM Support Ticket](https://info.deltadevteam.com/technical-support-software) - [Customer Support Portal](https://tickets.deltadevteam.com/portal) - [deltadevteam.com](https://deltadevteam.com/) [deltadevteam.com](https://deltadevteam.com/) Welcome to the DDT Resource Center. Use the search below to find articles, or click on a category. - There are no suggestions because the search field is empty. 1. [Delta Development Resource Center](https://info.deltadevteam.com/?hsLang=en) 2. [BloodCOMM](https://info.deltadevteam.com/bloodcomm?hsLang=en) 3. [Integrations](https://info.deltadevteam.com/bloodcomm?hsLang=en#integrations) October 19, 2026 # PSTrax Integration ## Configure the PSTrax integration to sync temperature monitoring data with your BloodCOMM devices. ##### ![](https://info.deltadevteam.com/hs-fs/hubfs/PSTrax-Primary-Horizontal-Logo-2-png.png?width=670&height=95&name=PSTrax-Primary-Horizontal-Logo-2-png.png) ##### What this integration does PSTrax reads temperature data from your BloodCOMM devices and shows it alongside the blood products you already track in PSTrax. Readings arrive at a minimum every fifteen minutes and are configurable up from there. ##### Before you start: You will need: - An active PSTrax account with the **Blood Products** module enabled. - An active BloodCOMM Pro or Premium subscription for each device.  - At this time, the PSTrax integration is only compatible with BloodCOMM Pro or higher subscription. **If your agency has BloodCOMM hardware but no subscription, or neither, contact [Delta Development Team sales](https://deltadevteam.com/contact-us/).** The connection cannot be turned on until the subscription is active. ##### What data is shared | **Shared with PSTrax** | **Not shared** | | --- | --- | | Ongoing Temperature Readings at the configured time intervals | Device location and GPS | | Device Name and Identifier | BloodCOMM user accounts | | Battery Status | Personal information | | | BloodCOMM Blood Bags & Event History | **Readings start from the day you connect.** Temperature history recorded in BloodCOMM before the integration is not sent to PSTrax ##### Steps to enable 1. **Check your devices.** You must have an active PRO or PREMIUM BloodCOMM license for each device they query.  Verify devices are visible and online in BloodCOMM. 2. **Contact Delta Technical Support to enable the connection.** Email [support@deltadevteam.com](mailto:support@deltadevteam.com) and ask them to enable the PSTrax connection for your organization. Delta does this once, for security reasons, and it covers your whole organization. 3. **Tell PSTrax you are ready.** Contact your PSTrax Customer Success representative once Delta confirms and provide the  the Organization ID assigned by Delta . 4. **Configure your PSTrax/BloodCOMM integration in PSTrax.** In PSTrax, this is configured via Settings\>Blood Products\>Manage Integrations\>Delta BloodCOMM 5. Connect each BloodCOMM device to the PSTrax container it monitors, so readings land against the right unit. In PSTrax, this is configured via Settings\>Blood Products\>Manage Containers\>Add Thermometer. ![PSTrax Delta Integration Page](https://info.deltadevteam.com/hs-fs/hubfs/PSTrax%20Delta%20Integration%20Page.png?width=624&height=537&name=PSTrax%20Delta%20Integration%20Page.png) ![PSTrax Delta Connect Sensor](https://info.deltadevteam.com/hs-fs/hubfs/PSTrax%20Delta%20Connect%20Sensor.png?width=624&height=537&name=PSTrax%20Delta%20Connect%20Sensor.png) ##### Troubleshooting 1. **Readings have stopped arriving and nothing looks wrong.** The most common cause is an expired BloodCOMM license. When a license expires the connection stops quietly, without an error in either system. Check the license status of that device in BloodCOMM before you raise a support ticket. 2. **One device stopped and the others are fine.** Licenses are per device, so an expiry on one device does not affect the rest. Check that device on its own. 3. **You added a device and it is not showing up.** A new device needs its own license and needs to be matched to a location in PSTrax. You do not need to contact Delta again, because their one time step covers your whole organization. ##### Additional Resources | **Question** | **Contact** | | --- | --- | | BloodCOMM subscriptions, licenses, device hardware | [Contact Delta Support](https://deltadevteam.com/contact-us/) | | Turning the integration on, matching devices to locations, anything in PSTrax | [Contact PSTrax Support](https://help.pstrax.com/kb-tickets/new) |   --- - [APRU 6L](https://info.deltadevteam.com/apru-6l?hsLang=en) - [ICE 2L](https://info.deltadevteam.com/ice-2l?hsLang=en) - [BloodCOMM](https://info.deltadevteam.com/bloodcomm?hsLang=en#main-content) - [Overview](https://info.deltadevteam.com/bloodcomm?hsLang=en#overview) - [Bluetooth connectivity](https://info.deltadevteam.com/bloodcomm?hsLang=en#bluetooth-connectivity) - [Organization](https://info.deltadevteam.com/bloodcomm?hsLang=en#organization) - [Device Dashboard](https://info.deltadevteam.com/bloodcomm?hsLang=en#device-dashboard) - [Device Reports](https://info.deltadevteam.com/bloodcomm?hsLang=en#device-reports) - [Blood Dashboard](https://info.deltadevteam.com/bloodcomm?hsLang=en#blood-dashboard) - [Cold Chain Events](https://info.deltadevteam.com/bloodcomm?hsLang=en#cold-chain-events) - [Blood Reports](https://info.deltadevteam.com/bloodcomm?hsLang=en#blood-reports) - [GPS Dashboard](https://info.deltadevteam.com/bloodcomm?hsLang=en#gps-dashboard) - [Metrics Dashboard](https://info.deltadevteam.com/bloodcomm?hsLang=en#metrics-dashboard) - [User Preferences](https://info.deltadevteam.com/bloodcomm?hsLang=en#user-preferences) - [Alerts](https://info.deltadevteam.com/bloodcomm?hsLang=en#alerts) - [Device Manager](https://info.deltadevteam.com/bloodcomm?hsLang=en#device-manager) - [Subscriptions](https://info.deltadevteam.com/bloodcomm?hsLang=en#subscriptions) - [Integrations](https://info.deltadevteam.com/bloodcomm?hsLang=en#integrations) - [Legal](https://info.deltadevteam.com/bloodcomm?hsLang=en#legal) - [API Reference](https://info.deltadevteam.com/bloodcomm?hsLang=en#api-reference) - [Cybersecurity & Trust](https://info.deltadevteam.com/cybersecurity-trust?hsLang=en) - [Procurement & Pricing](https://info.deltadevteam.com/procurement-pricing?hsLang=en) - [Support & Service](https://info.deltadevteam.com/support-service?hsLang=en) [![DDT\_Logo\_White](https://info.deltadevteam.com/hs-fs/hubfs/DDT_Logo_White.png?width=194&height=56&name=DDT_Logo_White.png "DDT_Logo_White")](https://info.deltadevteam.com/?hsLang=en) [Contact Us](https://deltadevteam.com/contact-us) Copyright © 2026, Delta Development Team, Inc. 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